Last Updated: 12 September 2025
Welcome to Hival IT Solutions. By accessing and using our website (www.hival.in), services, or products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, you must immediately discontinue using our services.
2. Use of Services
- You agree to use our services only for lawful purposes.
- You must not engage in any activity that may harm, disrupt, or misuse our website, servers, or other users.
- We reserve the right to suspend or terminate your access if misuse is detected.
3. Accounts & Responsibilities
- To access certain features, you may be required to create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must notify us immediately if you suspect unauthorized access to your account.
- Hival IT Solutions shall not be liable for any loss arising from unauthorized account usage.
4. Payments & Transactions
- All payments for our services are to be made in Indian Rupees (INR) via secure payment gateways.
- We do not store your card, UPI, or banking details; transactions are processed securely through trusted third-party providers.
- Refunds, if applicable, will follow our Refund & Cancellation Policy mentioned separately.
5. Intellectual Property
- All content, code, graphics, designs, and logos on this website are the property of Hival IT Solutions.
- You may not reproduce, distribute, or exploit any material without prior written consent from us.
6. Limitation of Liability
- While we aim to deliver accurate and reliable services, we do not guarantee uninterrupted or error-free services.
- Hival IT Solutions shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, practices, or policies of these external sites. Accessing them is solely at your own risk.
8. Modifications
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of our services after updates implies acceptance of the revised terms.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.
10. Contact Us
For any queries regarding these Terms & Conditions, please reach out to us:
📧 Email: info@hival.in
📞 Phone: +91 8050775315 / +91 8867395315
📱 WhatsApp: +91 8867395315
🏢 Address: No 162, 5th Main, 2nd Cross, RT Nagar, Bangalore – 560032, Karnataka, India
🕒 Working Hours:
- Mon – Fri: 10:00 AM – 7:00 PM
- Sat: 10:00 AM – 1:00 PM
- Sun: Holiday